I It was my honor recently to serve as facilitator for a day of important discussion among a group of 10 hospital and health system CEOs. Over the years, these CEOs have developed significant trust. They clearly understand the immense and enduring power of partnership, alignment, and working together for the greater success of all.
As nice as it is to receive a gift or be the recipient of a favor, I really think there is no greater joy than being the one serving others. And the benefits of serving others go far beyond receiving a heartfelt ‘Thank you.’ Simply knowing I’ve helped someone or surprised them with something special
I learn a lot by watching the people around me. I have long been a people-watcher, and I’ve discovered that not only do I learn something about each person I watch, but I also learn something about the people around them. And often, I even learn something about myself. Today as I walked laps around
I have always considered every person to be a leader. Not in the sense of a senior leader of a company, with direct reports and senior leadership responsibility, but in the sense of influencing others. For me, leadership is all about influence. We all influence others at home, in our family, in our
In his book The Little Book Of Talent: 52 Tips For Improving Your Skills, Daniel Coyle discusses ‘hard, high-precision skills’ versus ‘soft, high-flexibility skills.’ According to Coyle, hard, high-precision skills “have one path to an ideal result; skills that you could imagine being performed by a reliable robot.” Soft, high-flexibility skills “have many paths to a good

