Today’s article is the fifth in a series learning from the book by Paul Smith, Lead With A Story: A Guide to Crafting Business Narratives that Captivate, Convince, and Inspire. The book is available wherever bestselling books are sold. In chapter six, titled “Define Customer Service Success and Failure,” Paul Smith does an excellent job of
We’ve all had skeptics in our lives. Whether it was a sibling, parent, classmate, coworker, boss, spouse, or a complete stranger—you’ve probably had someone say to you, “You can’t…” or “That will never work…” or “It won’t last…” or some other variation of doubt and skepticism.
Some people are crushed by these kinds of naysayers and let these words of doubt extinguish their dreams. But other people—and I’d consider myself one of these—take skepticism as a challenge…
As a leader, how easily do you admit weakness or inadequacy? How often do you ask for help? Are you tempted to shelter your ego and muscle through difficulty on your own?
In a blog post this week, speaker, author and leader Michele Cushatt wrote about a recent experience she had that forced her to confront her own weakness and admit that even though she is a leader, she too has moments of need.
In her post Michele shares this piece of wisdom for every leader…
Today’s article is the fourth in a series learning from the book by Paul Smith, Lead With A Story: A Guide to Crafting Business Narratives that Captivate, Convince, and Inspire. The book is available wherever bestselling books are sold. What if, following a meeting and discussion with your team, each member sought you out or sent
“Inside every impossible is the word ‘possible’… if only we dare to see it.”
– Lysa TerKeurst
Have you ever been told something was impossible? Have you ever told yourself that something was impossible? Whether it was loudmouthed naysayers or your own quiet doubts, I’m guessing you’ve probably been there before. We all have.
Think back over your life and career…

