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Today’s article is the sixth in a series learning from the book by Paul Smith, Lead With A Story: A Guide to Crafting Business Narratives that Captivate, Convince, and Inspire. In chapter 9, Smith does an excellent job of making the case that company values, explained and frequently reinforced by memorable stories, are far more effective …
Today’s article is the fifth in a series learning from the book by Paul Smith, Lead With A Story: A Guide to Crafting Business Narratives that Captivate, Convince, and Inspire. The book is available wherever bestselling books are sold. In chapter six, titled “Define Customer Service Success and Failure,” Paul Smith does an excellent job of …
Today’s article is the fourth in a series learning from the book by Paul Smith, Lead With A Story: A Guide to Crafting Business Narratives that Captivate, Convince, and Inspire. The book is available wherever bestselling books are sold. What if, following a meeting and discussion with your team, each member sought you out or sent …
Today’s article is the third in a series learning from the book by Paul Smith, Lead With A Story: A Guide to Crafting Business Narratives that Captivate, Convince, and Inspire. In chapter two, titled “Set a Vision for the Future,” Smith recounts a modified version of the well-known folktale of a woman asking three different construction-site …
In a recent article on Inc.com, author Les McKeown shared “The Most Important Leadership Skill You’ll Ever Learn.” So what is this critical skill? It’s a skill that lays the foundation for consistently good decision-making: pattern recognition.
According to McKeown,
“What differentiates serially-good-deciders from the rest of us is pattern recognition. This is the ability to see the generic and lasting patterns that underpin localized and ephemeral data, and which form the unseen framework around which lasting success is built.”
...In the first chapter of his book It Worked For Me: In Life And Leadership, retired General Colin Powell describes the critical importance of each person in an organization knowing their purpose. “Followers need to know where their leaders are taking them and for what purpose.” While “mission,” “goals,” “strategy,” and “vision” are …
I recently had a conversation with one of my colleagues that sparked an insightful discussion regarding leadership. We were examining various leadership strengths demonstrated by highly successful leaders, and started talking about the importance of attracting, recruiting, inspiring, and retaining excellent people within a team or organization. A person, regardless of title, is not a …
Effective engagement builds trust, and trust dramatically improves and maintains effective engagement. It is impossible to build and maintain effective, long-term trust without engagement. It is also impossible to build and maintain effective, long-term engagement without trust. As a leader, what did you do yesterday to improve engagement and trust? What will you do today …
We all have words ringing in our ears. If you take just a moment to think about it, I’m sure you can quickly recall some of those words. Whether it was an offhand comment, a bold-faced accusation, or a gracious and heartfelt compliment – we’ve all been told something before that has lodged in our …
When it comes to work and to life, I believe cooperation wins over competition any day. Even so, a little competition or friendly rivalry can be a good thing, if you channel it right. While unhealthy competition can derail focus, lead to discord, and – depending on perceived “winner” – result in either …
Here is a critical question for a successful life. Are you lighting and reigniting the light and lives of others?
...It was my honor to recently conduct a wide-ranging, one-on-one interview with Michael Dowling in his offices in New York City. The following is a portion of one of several articles published on the America’s Healthcare Leaders website as a result of that interview. To read this and related articles in their entirety, please visit www.americashealthcareleaders.com. …
I am a person of confidence. I have come a long way, overcome many challenges, and met with a lot of success in my life. I’m not boasting by any means – I certainly have made more than my fair share of mistakes, and there are a million things I know that I’m not …
I love good music, and as a musician myself (I taught classical and flamenco guitar for several years), I have a deep respect and admiration for true musical talent and ability. I have been privileged to enjoy countless excellent concerts and symphonies over the years, and I am always so fascinated by all that …