In his latest book titled Lead with LUV: A Different Way to Create Real Success, Ken Blanchard writes the following: “Leadership is not about love – it is love. It’s loving your mission, it’s loving your customers, it’s loving your people, and it’s loving yourself enough to get out of the way so other people can

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Ken Blanchard, the prolific best-selling author, is paid big bucks to speak to people and organizations all over the world. In his latest book, Blanchard writes: “When I ask groups of managers, ‘How many of you think you are a leader?’ fewer than a third of them raise their hands.” Imagine that! Less than a

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In his most recent book, Ken Blanchard tells a true story regarding consulting with a bank.   When I got in front of all the key managers, I said, “I certainly appreciate your sending me your purpose statement. Ever since I got it, I have slept much better. I put it next to my bed

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Imagine how you would feel if a highly successful, internationally respected business leader said this about you. Not only said it, but wrote it in a book for the entire world to see and read: “She has ensured that no grief goes unattended; that no joy goes unshared; that each achievement is celebrated; and that

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February 21, 2011

It is my honor to highly recommend a newly published book titled Lead with LUV: A Different Way to Create Real Success. For those leaders who truly desire to improve their personal, professional and organizational leadership skills and results, and to truly make a huge difference by serving others, this book is pure gold!    This excellent leadership

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How many mistakes have you made today? How many mistakes have you made this week? How many mistakes have you made this month or this year?   There are at least two correct and very powerful answers to these important questions:   1. The first correct and powerful answer is “more than I realize!” Everyone reading this

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February 14, 2011

This is the last in a series of articles examining a recent IBM study titled “Capitalizing on Complexity.” The study, conclusions and recommendation are based on face-to-face conversations with more than 1,500 CEOs worldwide. In the concluding section of the study the authors state the following: “For CEOs and their organizations, avoiding complexity is not an

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For the past two weeks, this column has examined a recent IBM study titled “Capitalizing on Complexity.”  The study, conclusions and recommendation are based on face-to-face conversations with more than 1,500 CEOs worldwide. Another of the major findings is that CEOs of ‘standout organizations’ are capitalizing on complexity by “Building Operating Dexterity.” “To create a profile

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Abigail Adams was the wife of the second President of the United States of America, John Adams. To this day, she remains one of the most influential women in American history.   Like other women of her time, Abigail Adams lacked formal education. However, she possessed great intelligence and wisdom. She had a serious interest

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Continuing our discussion from last week, IBM recently released an extensive study titled “Capitalizing on Complexity.”  The study, conclusions and recommendation are based on face-to-face conversations with more than 1,500 CEOs worldwide. One of the major findings is that CEOs of ‘standout organizations’ are capitalizing on complexity by “Rethinking Customer Relationships.” “Customers keep getting connected —

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As we discussed last week, IBM recently released an extensive study titled “Capitalizing on Complexity.”  The study, conclusions and recommendation are based on face-to-face conversations with more than 1,500 CEOs worldwide. Not surprisingly, one of the major findings is that CEOs of ‘standout organizations’ are capitalizing on complexity by focusing on“Embodying Creative Leadership.” “Asked to

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In his excellent book titled, What Got You Here Won’t Get You There: How Successful People Become Even More Successful, Marshall Goldsmith does an excellent job of explaining why virtually all successful people resist changes necessary to go from where they are (here), to where they want to go (there). Goldsmith calls this propensity ‘The Success Delusion.’  He writes,

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A recent issue of Fortune Magazine featured an article entitled: Five Business Myths To Ditch Now.  The author, Verne Harnish writes, “There’s nothing like humbling times to force chief executives [and other leaders] to let go of the sacred-cow ideas and grandiose illusions they’ve been harboring… and start building on reality.”   The five myths –

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January 17, 2011

IBM recently released an extensive and very thought-provoking study titled “Capitalizing on Complexity.”  The study, conclusions and recommendation are based on face-to-face conversations with more than 1,500 CEOs worldwide. If there was ever a time when healthcare leaders throughout America need to capitalize on complexity, it is now!  This study provides excellent food for thought,

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In order to be even modestly successful, healthcare leaders MUST become highly effective at influencing people who do not report to the healthcare leader.  In my experience over 40 years in healthcare, one of the most fundamental and critical core competencies of exceptional healthcare leaders is their ability to positively influence people who do not report to

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This is the fourth and last in a series of articles examining Leadership Lessons from the highly effective, world-renowned leader named Dwight D. Eisenhower, the thirty-fourth president of the United States.   We have been examining the still, highly relevant leadership lessons contained in the book entitled: Dwight Eisenhower’s Leadership Lessons.  The book is free to

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Virtually nothing is more important to healthcare provider leadership than physician relationships.  Unfortunately, a significant number of healthcare leaders do not reach their full potential due to poor physician relationships. Other healthcare leaders enjoy great success, in large part due to their excellent physician relationships. It has been my observation that the more senior the

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In a recent wide-ranging interview with Traci Bernard, President, Texas Health Harris Methodist Hospital in Southlake, Texas, I asked the following question: Based on your experience and success as a healthcare leader, what two or three pieces of advice would you give a junior executive who aspires to be a hospital or healthcare provider CEO or senior executive?

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This is the third in a series of articles examining Leadership Lessons from the highly effective, world-renowned leader named Dwight D. Eisenhower, the thirty-fourth president of the United States. In the book entitled: Dwight Eisenhower’s Leadership Lessons, the editors write the following: “On D-day, Eisenhower launched the Normandy invasion with fiery, confident rhetoric.  But as he waited

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December 7, 2010

What an uplifting, informative and invigorating interview! What a privilege to conduct an extensive, wide-ranging interview with Traci Bernard, President, Texas Health Harris Methodist Hospital in Southlake, Texas.   Traci is passionate and totally committed to her responsibilities. She is passionate about leadership, developing people and improving healthcare. She has served a number of healthcare systems

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