Seth Godin, the best selling author and world-class marketing thought leader recently wrote a blog post that is well worth sharing.  The blog provides excellent perspective and food-for-thought for 2012 and beyond.  I encourage you not only to read, but to take appropriate action as suggested by this particular blog post, which was titled Trustiness: “We’re all

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“Differentiation is the essence of strategy, the prime source of competitive advantage.  You earn [revenue and marketshare] not just by performing a valuable task [or service] but by being different from your competitors in a manner that lets you serve your core customers better and more profitably.” “The sharper your differentiation, the greater your advantage.”

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Fast Company recently published an article titled, “How to Prepare When You Only Get One Shot At Persuasion.”  The article argues that when you have only one shot to present and persuade – as opposed to a block of time or several opportunities – you must prepare differently.   Every leader has faced, and will face

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The December 2011 Harvard Business Review features an article (pages 43-46) written by Mindy Grossman.  Grossman has enjoyed unusual success in senior leadership positions at several companies.  She recently reinvented the HSN brand, turned the company around, and has very successfully re-engaged the workforce of this $3 billion company. In the article, Grossman explains that she was

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The November, 2011 Harvard Business Review, “How I Did It” section contains an interesting and thought provoking article that, in my opinion, all healthcare leaders would do well to read, and carefully think about.  The article is written by Kevin Peters, President of Office Depot and leader of all Office Depot’s retail stores throughout United

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There is only one way to achieve leadership excellence.  There is only one way to become an excellent leader.  That one way, the only way, is through consistent, continuous, focused, deliberate practice.   Excellent leaders learn leadership excellence in only one way… deliberate practice.  Not just practice, practice, practice… but consistent, continuous, focused, and deliberate

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The Harvard Business Review recently published an article that is particularly germane to healthcare organizations and healthcare leaders during this time of “healthcare reform” and a seemingly “new normal,” much slower and weaker economy. A huge title wave of negativity and pessimism has engulfed healthcare, maybe more appropriately described as a tsunami.  Although some healthcare

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Healthcare leadership and healthcare delivery is a constant, dynamic, learning lab.  Learning, relearning and improving is the very nature of our ever-changing, ever-evolving healthcare system.  And, just as it should be.  After all, we are dealing with the most valuable, precious, priceless gift and factor in the universe… that would be life. Without life, nothing else matters.

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A recent Harvard Business Review article featured the unexpected and difficult, but very successful transformation of an Ivy League educated CEO.   “Michael Mack had a perfect CV: a BA from Brown, an MBA from Harvard, six years at the consulting firm Bain & Company, and then a successful move into entrepreneurship that resulted in

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In preparation for a feature article on America’s Healthcare Leaders, I recently interviewed a highly successful hospital and health system CEO who is now retired.  This man served as CEO of the same organization for over 25 years.  That healthcare organization consistently grew, improved and prospered in countless ways over those 25 years. The first question

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Steve Ventura is author of The Leadership Solution, which is published by walkthetalk.com.  Ventura recently wrote a short but powerful message titled, How to Achieve Success … Together.   This short article would make an excellent discussion piece for any team wanting to maintain success and become even more successful.  I suggest you simply share Ventura’s brief

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It was my privelege to speak and lead a discussion last week with the leadership of one of Morrison Management Specialists’ very successful healthcare divisions.  The division is led by Jack Lawless, an outstanding inspirational leader.  Jack is a true professional in every sense of the word. Morrison serves approximately 460 acute care clients and

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Without question, A.G. Lafley is one of the most successful leaders of our time.  Lafley, the former chairman and CEO of Procter & Gamble, is one of the most respected and admired business leaders of the past two decades.  He has been hugely successful. In the October 2011 issue of Harvard Business Review, Lafley shares

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October 5, 2011

The October 2011 Harvard Business Review includes a column titled To Fix Health Care, Ask the Right Questions.  The column was written by Henry Mintzberg, Director of the International Masters for Health Leadership program at McGill University. Mintzberg writes, “Fixing U.S. health care was never going to be easy, but some persistent myths have made it

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September 27, 2011

Imagine the short and long-term powerful positive impact of helping, coaching and successfully leading your direct reports, and other members of your team to improve in the following critically important areas: Effectively think on their feet under pressure as they state opinions and answer questions Cut through the clutter and communicate issues clearly in ways

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All successful healthcare leaders know the critical importance and impact of their Personal Presence.  Regardless of title, level within the organization, or length and extent of experience, Personal Presence is, to a large extent, directly responsible for a successful life and career. To be an effective and successful healthcare leader, you must: Persuade others as you state opinions

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Steve Ventura, author of The Leadership Solution, wrote a brief, high-impact article that contains three simple but very effective leadership suggestions.  The Leadership Solution is published on-line by WalkTheTalk.com.   The article is titled, “Get Happier, Healthier, & More Productive.”   Ventura writes the following:   “One of the most effective ways to attain personal and professional success is to

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Winners and losers… both lose.  You read that right… winners and losers both lose. The critical difference is the way winners handle losing! Harvard Business School professor, Rosabeth Moss Kanter addresses this critical issue in the April 2011 Harvard Business Review.  Kanter writes: “Even for the best companies and most-accomplished professionals, long track records of

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Amy Cosper, Editor in Chief of Entrepreneur Magazine, wrote the following in the June 2011 issue of Entrepreneur Magazine: “I remember Blockbuster.  Not the sad, dusty, blighted Blockbuster of recent years.  No, definitely not that one.  I remember the hustling, bustling, sparkling Blockbuster where everyone rushed on Friday nights to rent the most recent Jason

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The August 29, 2011 issue of Time Magazine includes a well-written article that is important, and highly relevant to every leader, and certainly every healthcare leader in America!   The article is entitled The New Greatest Generation.  Author Joe Klein writes, “a new kind of war meant a new set of skills.  Now veterans from

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