For the past two weeks, this column has examined a recent IBM study titled “Capitalizing on Complexity.” The study, conclusions and recommendation are based on face-to-face conversations with more than 1,500 CEOs worldwide. Another of the major findings is that CEOs of ‘standout organizations’ are capitalizing on complexity by “Building Operating Dexterity.” “To create a profile …
Continuing our discussion from last week, IBM recently released an extensive study titled “Capitalizing on Complexity.” The study, conclusions and recommendation are based on face-to-face conversations with more than 1,500 CEOs worldwide. One of the major findings is that CEOs of ‘standout organizations’ are capitalizing on complexity by “Rethinking Customer Relationships.” “Customers keep getting connected — …
As we discussed last week, IBM recently released an extensive study titled “Capitalizing on Complexity.” The study, conclusions and recommendation are based on face-to-face conversations with more than 1,500 CEOs worldwide. Not surprisingly, one of the major findings is that CEOs of ‘standout organizations’ are capitalizing on complexity by focusing on“Embodying Creative Leadership.” “Asked to …
In his excellent book titled, What Got You Here Won’t Get You There: How Successful People Become Even More Successful, Marshall Goldsmith does an excellent job of explaining why virtually all successful people resist changes necessary to go from where they are (here), to where they want to go (there). Goldsmith calls this propensity ‘The Success Delusion.’ He writes, …
IBM recently released an extensive and very thought-provoking study titled “Capitalizing on Complexity.” The study, conclusions and recommendation are based on face-to-face conversations with more than 1,500 CEOs worldwide. If there was ever a time when healthcare leaders throughout America need to capitalize on complexity, it is now! This study provides excellent food for thought, …
In order to be even modestly successful, healthcare leaders MUST become highly effective at influencing people who do not report to the healthcare leader. In my experience over 40 years in healthcare, one of the most fundamental and critical core competencies of exceptional healthcare leaders is their ability to positively influence people who do not report to …
Virtually nothing is more important to healthcare provider leadership than physician relationships. Unfortunately, a significant number of healthcare leaders do not reach their full potential due to poor physician relationships. Other healthcare leaders enjoy great success, in large part due to their excellent physician relationships. It has been my observation that the more senior the …
In a recent wide-ranging interview with Traci Bernard, President, Texas Health Harris Methodist Hospital in Southlake, Texas, I asked the following question: Based on your experience and success as a healthcare leader, what two or three pieces of advice would you give a junior executive who aspires to be a hospital or healthcare provider CEO or senior executive? …
What an uplifting, informative and invigorating interview! What a privilege to conduct an extensive, wide-ranging interview with Traci Bernard, President, Texas Health Harris Methodist Hospital in Southlake, Texas. Traci is passionate and totally committed to her responsibilities. She is passionate about leadership, developing people and improving healthcare. She has served a number of healthcare systems …
This article is written from the perspective of 15 years as a hospital CEO and over 20 additional years in the healthcare education and networking business on a national basis. There is no question that most healthcare leaders fall into the dangerous trap of limiting too much of their formal and informal continuing education to …
Many successful healthcare leaders enroll in university-based executive education programs over the course of their career. These programs provide an excellent opportunity to refresh, stimulate a career, enhance leadership skills, and build important personal and professional networks within and outside of healthcare. In a recent post on his blog “Great Leadership,” Dan McCarthy wrote a brief …
Over the past decade, increasing numbers of seasoned healthcare leaders have told me that they have reservations about attending many of the larger regional and national healthcare education and networking meetings. They say that it seems like many of these meetings have evolved into giant ‘meat markets’ for people looking for a job or seeking …
Seemingly Simple Successful Leadership Habits In his newly published best-selling book, Networking Is A Contact Sport, Joe Sweeney suggests that you keep four themes in mind as you read, study and implement the concepts and suggestions that are most applicable to you: Ask. You have to learn how to ask good questions. Since relationships deepen through face-to-face …
It has been my honor to serve as facilitator for literally hundreds of small and large healthcare education and networking events over the past 25 years. These education and networking events include healthcare CEOs, COOs, CFOs, CMOs, CNOs, CIOs, and many other senior healthcare executives. It has also been my privilege to serve as a …
Implementation of Healthcare Reform Stay Focused, Engaged and Very Much Involved Dr. Tevi Troy was the opening keynote speaker for the 2010 Health Industry Group Purchasing Association (HIGPA) Expo, Oct. 25. Tevi Troy is a Visiting Senior Fellow at the Hudson Institute, a Senior Fellow at the Potomac Institute, and a writer and consultant …
Empowered: Unleash Your Employees – Energize Your Customers – Transform Your Business. All healthcare leaders can benefit from reading and careful study of a new book titled Empowered: Unleash Your Employees… Energize Your Customers… Transform Your Business. The book was written by Josh Bernoff, Senior Vice President, Idea Development at Forrester Research and Ted Schadler, Vice President …
In this week’s edition of Healthcare Leadership, Dan Nielsen talks with HIGPA President Curtis Rooney: Curtis Rooney, President of the Health Industry Group Purchasing Association (HIGPA) recently responded to a number of my questions. In addition to other high priorities, HIGPA is currently in the latter stages of preparing for the 2010 HIGPA International Expo …
In the book titled: The Right To Lead, the prolific leadership author and expert John C. Maxwell writes the following: “What Gives A Man Or Woman The Right to Lead? It certainly isn’t gained by election or appointment. Having position, title, rank, or degrees doesn’t qualify anyone to lead other people. And the ability doesn’t come …
Lessons Learned from Greenville Hospital System Doug Dorman, Vice President of Human Resources at Greenville Hospital System in Greenville, S.C., was the discussion leader for the topic, Employee Relations in a Down Economy. The discussion was part of a Leadership Conference for senior healthcare executives sponsored by PHTS and the South Carolina Healthcare Human Resources Association. …
It was an honor to recently serve as moderator and facilitator for the 4th Annual PHTS Leadership Conference for HR Professionals. The conference is specifically designed for senior HR leaders. The conference was co-sponsored by the South Carolina Healthcare Human Resources Association. One segment of the conference focused specifically on Performance Appraisals and Employee Development. David …