“Let’s eliminate all the ‘I’s.  Just say what ‘we’ will do.” “Shorten sentences and words.” This excellent advice came from one of the most admired and respected American leaders of the past half century, maybe the entire century.  A man who inspired his colleagues and fellow citizens.  A man who communicated with style, eloquence and

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There is much truth and power in the following high-impact leadership principle:    “When we do what we choose to do, we are committed.  When we do what we have to do, we are compliant.” Millions, probably billions of employees, staff, and associates across America and around the world are compliant, but not committed.  The same is true in

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We are in a study of Marshall Goldsmith’s excellent book, What Got You Here Won’t Get You There: How Successful People Become Even More Successful.  Goldsmith identifies four key beliefs that help us become successful.  Because these key beliefs are so deeply ingrained in successful people, these beliefs can make it difficult to make necessary changes

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We are in a study of Marshall Goldsmith’s excellent book, What Got You Here Won’t Get You There: How Successful People Become Even More Successful.  The book is relevant to all healthcare executives who desire even greater success in the future. Goldsmith identifies four key beliefs that helped us become successful.  Each key belief can make

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We are in a study of Marshall Goldsmith’s excellent book, What Got You Here Won’t Get You There: How Successful People Become Even More Successful.  The book is relevant to all healthcare executives who desire even greater success in the future. Goldsmith coaches highly successful senior executives from Fortune 100 companies to behave more effectively in

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We are in a study of Marshall Goldsmith’s excellent book, What Got You Here Won’t Get You There: How Successful People Become Even More Successful.  The book is relevant to all healthcare executives who desire even greater success in the future. Goldsmith has a Ph.D in organizational behavior from UCLA and over 30 years of experience

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We are in a study of Marshall Goldsmith’s excellent book, What Got You Here Won’t Get You There: How Successful People Become Even More Successful.  The book is relevant to all healthcare executives who desire even greater success in the future. As Goldsmith points out, it’s not that successful people don’t know who they are, where

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We are in a study of Marshall Goldsmith’s excellent book, What Got You Here Won’t Get You There: How Successful People Become Even More Successful. Goldsmith is exactly right when he writes, “In an arc of what can be a long and successful career, you will always be in transit from here to there.”  The statement above

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There has never been a time in healthcare when the title to one of Marshall Goldsmith’s bestselling books was more accurate, compelling and true! The Title?  What Got You Here Won’t Get You There: How Successful People Become Even More Successful!   Due to healthcare reform and many other converging legislative, scientific, cultural and social issues

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There is much power and truth in the statement, “The teacher learns more than the student.” Credible studies consistently prove that one of the most effective ways to learn, improve and apply knowledge, skills, techniques, and wisdom is to teach.  And so it is with leadership. Regardless of your level within your organization or the stage

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The May 9, 20011 issue of Forbes Magazine features an article titled Transitions: Michael Reinvents Dell.  Based on a recent interview with Michael Dell, the author discusses the transition of Dell from a “shiny box seller” to a board-based supplier of IT products and services with $61.5 billion in annual sales. In the article, Jim Breyer,

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Great companies, including great healthcare organizations, go to great lengths to ensure that only people who are willing, ready, eager and able to support and fit within the company culture are recruited and hired. Even with all that time and effort, mistakes are made and people are employed who ultimately do not support the values

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One of the most successful business writers of our time recently wrote these words: “Some of the worst customer service can occur internally – within an organization itself. In many companies, if you call another department you think you’re talking to an adversary. This can happen not only at work, but also at home. The sad

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A million times, all leaders have heard and read the many benefits of a “win-win,” “make sure everyone wins,” “mutually beneficial” life-long philosophy. We also know that such a life-long philosophy is useless unless backed up with consistent action and behavior. I am a huge proponent of not just believing, but living such a philosophy

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March 23, 2011

The following quotation from Christian D Larson is absolutely superb! Excellent advice for healthcare leaders… and everyone else on the planet! Because the content of this quotation is so rich, so relevant, so positive, so impactful, and so comprehensive, I have broken it down into chunks that can be more easily internalized and applied as

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In his latest book titled Lead with LUV: A Different Way to Create Real Success, Ken Blanchard writes the following: “Leadership is not about love – it is love. It’s loving your mission, it’s loving your customers, it’s loving your people, and it’s loving yourself enough to get out of the way so other people can

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Ken Blanchard, the prolific best-selling author, is paid big bucks to speak to people and organizations all over the world. In his latest book, Blanchard writes: “When I ask groups of managers, ‘How many of you think you are a leader?’ fewer than a third of them raise their hands.” Imagine that! Less than a

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Imagine how you would feel if a highly successful, internationally respected business leader said this about you. Not only said it, but wrote it in a book for the entire world to see and read: “She has ensured that no grief goes unattended; that no joy goes unshared; that each achievement is celebrated; and that

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February 21, 2011

It is my honor to highly recommend a newly published book titled Lead with LUV: A Different Way to Create Real Success. For those leaders who truly desire to improve their personal, professional and organizational leadership skills and results, and to truly make a huge difference by serving others, this book is pure gold!    This excellent leadership

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February 14, 2011

This is the last in a series of articles examining a recent IBM study titled “Capitalizing on Complexity.” The study, conclusions and recommendation are based on face-to-face conversations with more than 1,500 CEOs worldwide. In the concluding section of the study the authors state the following: “For CEOs and their organizations, avoiding complexity is not an

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