Ask ten people to describe how they communicate with colleagues, customers and other important people in their life. Almost all of them will immediately begin describing THEIR preferred verbal, non-verbal and written communication styles and techniques. Our preferred verbal, non-verbal and written communication styles and techniques are important… very important. However, this answer is not …
Want to distinguish yourself from 98% of the “competition?” Want to distinguish yourself from 90 to 95% of all people and all organizations across the entire world? Want to live a life filled with joy, fulfillment, happiness, love, virtually unlimited opportunities, wonderful colleagues, as well as supportive friends, friends and more friends? Every day, every …
Traditionally, an eager young (or younger) person, with sincere aspirations to learn, grow and succeed is matched with, or approaches an “older, more experienced, supposedly wiser person” in order to establish a successful mentor/mentee relationship. In almost all cases, it is assumed that virtually all of the value of a mentor/mentee relationship, commonly known as …
You may read or hear results, from time to time, regarding national surveys designed to identify “The Happiest People in America.” Numerous credible publishers, as well as regional and national media organizations annually conduct such surveys using a variety of tools, methods and resources. Surprising to many people, the results of these surveys more often than …
The most successful people… the most successful organizations… on every continent and in every country throughout the world… are intentionally and intensely focused on “the personal, professional and organizational experiences” of the people and organizations they serve! Every successful organization carefully monitors satisfaction and “the customer experience.” You will find a direct and high correlation between the …
Tom Rath and Jim Harter conducted extensive research for their book entitled Well-Being: The Five Essential Elements. The resulting key insight, which should be no surprise to experienced workers and leaders in the workplace, is this: “The secret to a happy life is rooted to a large extent in interactions with co-workers and bosses.” I would …
First, let’s acknowledge that Elvis Presley had plenty of weaknesses and failures… just like you and me. Throughout his entire personal and professional life, Elvis struggled with many issues and temptations… just like you and me. Elvis was far from perfect… just like you and me. So why have over one billion Elvis Presley records …
Lisa Disbrow, a young successful entrepreneur and mother of two from North Carolina was featured in a recent issue of Inc. Magazine. The article provides detail regarding Lisa’s struggle to balance her personal and professional life, including time and focus on her successful clothing boutiques, given her unfortunate diagnosis, treatment and the increasingly devastating impact …
Dianna Booher, my wonderful, highly talented and successful friend gave me permission to share her May 2010 Communication Tip of the Month. Dianna is the author of over 40 books, a communication and productivity expert, a dynamic keynote speaker… but more on that later. Dianna Booher’s Communication Tip of the Month May 2010 Influence, Don’t …
Aristotle, the renowned Greek philosopher, physician and scientist wrote, “We are what we repeatedly do.” A simple yet profound truth that is ignored billions of times a day by hundreds of millions of people all over the world. We are not what we say, we are not what we intend, we are not what we wish, we are …
Sometimes you get lucky… very lucky. Luck, of course, almost always occurs when preparation meets opportunity. Earlier this week, I had the great honor and privilege of presenting and leading a discussion for 200 leaders of Affinity Health System, a highly successful integrated health system located in Northeastern Wisconsin. The presentation/discussion was titled,Leadership Excellence: The …
How does Starbucks take an ordinary… some would argue a mundane product… and transform it into an extraordinary business success? Starting with a single store in Seattle, the Starbucks’ name is now virtually interchangeable with the word coffee. Even with some recent setbacks and bumps in the road, Starbucks continues to grow and innovate while …
Some of the most beautiful and precious gifts in life are wonderful friends and colleagues who provide great personal and professional value by providing highly relevant “tips” from time to time. A perfect example is my long-time friend and colleague, Calvin Colbert. Calvin is a Vice President with Challenger, Gray & Christmas, the well-known and …
Fifty-three years old… and he just completed his MBA from Emory University in Atlanta. One might conclude… “Slow Learner.” That conclusion would be wrong. Dead wrong! Jim Wetrich, President, U.S. Wound Care Division and General Manager of Molnlycke Health Care, United States & Latin America, did in fact just recently earn an MBA from Emory …
Scott Boras is a mega-superstar sports agent, representing many of the highest profile and highest paid major-league baseball players during the past 20 years. Scott’s clients, such as Alex Rodriguez and many other major-league baseball superstars, have consistently enjoyed record breaking, ever-increasing compensation packages due to excellent negotiations based on past or expected performance. Scott …
A recent issue of Fortune Magazine included an interview with Bill Gates. The interviewer, Andy Serwer, questioned Gates regarding some of the best advice and critical lessons learned in his personal life and as Co-founder and CEO of Microsoft and Co-founder and Co-chair of the Bill and Melinda Gates Foundation. You can read the entire …
Kevin P. Ryan sold DoubleClick, a provider of digital marketing technology and services, for a cool $1.1 billion. You read that right… $1.1 billion! He is currently building a variety of new Internet start-ups including Gilt Groupe, 10Gen, Music Nation, ShopWiki and the Business Insider. Kevin P. Ryan is, without question, a highly successful, world …
An updated version of Timothy Ferriss’s bestselling book, The 4-Hour Workweek, has just been released. In an interview with Inc. Magazine published in the March 2010 addition, Ferriss states, “It’s important not to take the title of my book literally. The objective of the book is to help people regain control of time.” Ferriss defines work …
The Secret Weapon to a Sharper Mind and Better Business… How Exercise Changed My Life. That is the title of an article Mel Robbins wrote for Success Magazine after interviewing Dr. John Ratey. Dr. Ratey is the author of the book, Spark: The Revolutionary New Science of Exercise and the Brain. The interview with Dr. Ratey …
Nancy Peretsman, Managing Director of Allen & Co. was recently featured in The Best Advice I Ever Got article in Fortune Magazine. The theme of Nancy’s advice is to “Stop Talking and Start Listening.” Nancy tells about carefully listening, as opposed to talking, during a visit with Google’s Eric Schmidt, Sergey Brin and Larry Page. Two years …