We’ve all been there. Whether it was at the office, in line at the grocery store, or while shopping for Christmas presents, we’ve all witnessed or experienced those moments when someone becomes rude, unreasonable, or downright mean. At the end of it we walk away shaking our heads, a little angry and maybe a little hurt, but mostly just saddened that people choose to treat each other like that.
And if we’re painfully honest with ourselves, then we have to admit that we’ve been ‘that person’…
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