“You were right… I was wrong.”  “You are right… I am wrong.”  “You had it right… I had it wrong.”  “I should not have said what I said… particularly in the way I said it.”  “I acted without accurate, adequate information.  I responded too quickly.”  “In hindsight, I acted selfishly… foolishly… prematurely… without accurate, adequate

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Ask ten people to describe how they communicate with colleagues, customers and other important people in their life.  Almost all of them will immediately begin describing THEIR preferred verbal, non-verbal and written communication styles and techniques. Our preferred verbal, non-verbal and written communication styles and techniques are important… very important.  However, this answer is not

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Want to distinguish yourself from 98% of the “competition?”  Want to distinguish yourself from 90 to 95% of all people and all organizations across the entire world?  Want to live a life filled with joy, fulfillment, happiness, love, virtually unlimited opportunities, wonderful colleagues, as well as supportive friends, friends and more friends? Every day, every

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Traditionally, an eager young (or younger) person, with sincere aspirations to learn, grow and succeed is matched with, or approaches an “older, more experienced, supposedly wiser person” in order to establish a successful mentor/mentee relationship. In almost all cases, it is assumed that virtually all of the value of a mentor/mentee relationship, commonly known as

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Tom Rath and Jim Harter conducted extensive research for their book entitled Well-Being: The Five Essential Elements.  The resulting key insight, which should be no surprise to experienced workers and leaders in the workplace, is this: “The secret to a happy life is rooted to a large extent in interactions with co-workers and bosses.”  I would

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First, let’s acknowledge that Elvis Presley had plenty of weaknesses and failures… just like you and me.  Throughout his entire personal and professional life, Elvis struggled with many issues and temptations… just like you and me.  Elvis was far from perfect… just like you and me. So why have over one billion Elvis Presley records

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Dianna Booher, my wonderful, highly talented and successful friend gave me permission to share her May 2010 Communication Tip of the Month.  Dianna is the author of over 40 books, a communication and productivity expert, a dynamic keynote speaker… but more on that later. Dianna Booher’s Communication Tip of the Month May 2010 Influence, Don’t

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Sometimes you get lucky… very lucky.  Luck, of course, almost always occurs when preparation meets opportunity. Earlier this week, I had the great honor and privilege of presenting and leading a discussion for 200 leaders of Affinity Health System, a highly successful integrated health system located in Northeastern Wisconsin.  The presentation/discussion was titled,Leadership Excellence: The

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Leadership Excellence demands that every leader within your organization… including you… must attract, interview, select and retain the very best talent available, consistent with the mission and values of your organization.  Nothing is more crucial to leadership excellence and accomplishing the mission and specific goals of your organization. Many leaders reading this article have been

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Great leaders make sure there are numerous formal and informal opportunities for other leaders within their organization… and not just senior leaders… to grapple with the personal, professional and organizational ramifications of potential innovations within their industry.  The benefits and high value of not only encouraging, but expecting such reflection and dialog are huge and enduring. 

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Kevin P. Ryan sold DoubleClick, a provider of digital marketing technology and services, for a cool $1.1 billion.  You read that right… $1.1 billion!  He is currently building a variety of new Internet start-ups including Gilt Groupe, 10Gen, Music Nation, ShopWiki and the Business Insider. Kevin P. Ryan is, without question, a highly successful, world

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Nancy Peretsman, Managing Director of Allen & Co. was recently featured in The Best Advice I Ever Got article in Fortune Magazine.  The theme of Nancy’s advice is to “Stop Talking and Start Listening.” Nancy tells about carefully listening, as opposed to talking, during a visit with Google’s Eric Schmidt, Sergey Brin and Larry Page.  Two years

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If you want significantly more success in your life (however you define success)… become an expert at focused, highly effective, long term collaboration! Focused, highly effective collaboration should be an important habit and part of your personal and professional foundation… that which all else is built upon… that on which all else sits and depends

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Who would argue with the reality that cultivating the potential for greatness is one of the most crucial priorities for any leader?  And, by the way, we are all leaders!  We are leaders at home, leaders at work, and leaders in multiple organizations and environments in which we are engaged. In addition to cultivating our

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What can you learn from a janitor?  What can you learn from thousands of so called “lower level” employees working in thousands of organizations, in all segments of business and industry across America and around the world?  The answer is PLENTY… and probably far more than most mid-level, upper-level, senior-level executives and professionals realize.  This is

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The healthcare industry lost one of its very best on Father’s day, June 21, 2009.  Marlowe Senske, an incredibly gifted, kind and caring inspirational and servant leader, lost his courageous three year battle with Chronic Lymphocytic Leukemia.  Marlowe was admired, respected and yes, very much loved by thousands of healthcare executives across America. Marlowe’s distinguished

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Guest Author:  Deb Stargardt, Dallas, Texas   A.A. Milne wrote the following: “In the quiet hours when we are alone and there is nobody to tell us what fine fellows we are, we come sometimes upon a moment in which we wonder, not how much money we are earning, nor how famous we have become, but

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Seth Godin, the world’s number one marketing blogger wrote the following in a recent blog.   “If you own a lot of acres but just have a few bags of seed, you might be tempted to spread out what you’ve got and cover as much territory as you can.  Farmers tell me that this is wasteful and

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Successful living and working is all about relationships.  Just as successful real estate investing is all about location, location, location… successful living and working is all about relationships, relationships, relationships.  If you want to be more effective and successful at home, at work, in your community, in your career and within other organizations or environments

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Consider what billions of people throughout the world do every day for “bread.”  Bread meaning money, bread meaning food, bread meaning the necessities of life, bread meaning feeding our soul, self esteem and ego, bread meaning the resources necessary to do that which we want and dream to do.  Billions of people do pretty much

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