I It was my honor recently to serve as facilitator for a day of important discussion among a group of 10 hospital and health system CEOs. Over the years, these CEOs have developed significant trust. They clearly understand the immense and enduring power of partnership, alignment, and working together for the greater success of all. …
As nice as it is to receive a gift or be the recipient of a favor, I really think there is no greater joy than being the one serving others. And the benefits of serving others go far beyond receiving a heartfelt ‘Thank you.’ Simply knowing I’ve helped someone or surprised them with something special …
I learn a lot by watching the people around me. I have long been a people-watcher, and I’ve discovered that not only do I learn something about each person I watch, but I also learn something about the people around them. And often, I even learn something about myself. Today as I walked laps around …
You’ve probably heard the phrase, “Excuses are like armpits… everyone has them, and they all stink!” I’m not sure who first coined this amusing analogy, but it does have some truth in it. Of course some excuses really are valid, but many just plain ‘stink.’ Whether it’s to explain why someone is late or …
Have you ever had a boss that you simply couldn’t stand? I’m sure we’ve all been there—unfortunately, “I hate my boss” is a far too common sentiment! But what about the opposite—have you ever had a boss whom you found it a pleasure to work for? Sandy Morford, CEO of Renovo Solutions, has …
In the book titled Difference: The One-Page Method for Reimagining Your Business and Reinventing Your Marketing, author Bernadette Jiwa focuses on thinking differently and being a ‘difference thinker’ in order to create totally new programs, products and services. Much of what she writes is also directly applicable to leadership excellence. Consider these statements, found in the …
As a kid, did you ever make a club with your friends? You might not have had an official clubhouse, like on The Little Rascals, but you probably had a special place you hung out, and certain rules about who could be part of the club. Or maybe you didn’t create a club, but …
In the busyness of the daily grind, bumper-to-bumper traffic, and never-ending to-do lists, it’s easy to get worn down and frustrated. Some days, it seems like nothing ever goes right, and all you can do is dream about that beach vacation that might never happen. Unfortunately, I can’t help you achieve that beach vacation. …
A recent issue of Inc. Magazine featured a brief article titled “The Three Things Employees Really Want.” Columnist Marc Barros explained that money is nice, but what employees care about most goes far deeper than just money: Purpose. Nobody wants just a job. People want to be part of a company that is clear about …
One of the very best gifts that we can give to others is absolutely free, and yet extremely valuable. When given thoughtfully and sincerely, this gift will bring smiles and lift spirits. It will not only please and affirm the recipient, but also bring joy and satisfaction to the giver. Giving this gift is like …
Last month Shawn Ellis, host of the Better Life/Better Business Podcast, interviewed Janice Marturano, author of the new book, Finding the Space to Lead: A Practical Guide to Mindful Leadership. In the interview they discussed the concept of mindful leadership and its role in the pursuit of leadership excellence. Marturano, who is the founder of …
Author and speaker Jim Clemmer says, “The basic foundation of leading is optimism.” If you stop to reflect on that statement, it really does make sense. In order to be a leader, you must lead someone somewhere, and optimism is at the heart of forward progress. Conversely, pessimism is the language of stagnation. It’s …
As all great leaders know… leaders are not perfect. Try as they might, every leader still has flaws. They still make mistakes. They still fall short. They still have regrets. They still yearn to do better. Every leader is imperfect. So why is it that so many leaders try to appear flawless? While strength and …
As a leader, you likely spend a lot of time talking, teaching, training, delegating, and making decisions. That’s what you do, that’s what leading is about. But in order to lead effectively, leaders must start by listening. As author and speaker John Maxwell says, “Listening is the foundation for all leadership decisions.” In order to …
I recently revisited a blog article from last summer, written by bestselling author and speaker Jon Gordon. In the article, Gordon shared five leadership lessons he learned from some highly successful organizations and teams. I think these five lessons are essential for every leader to remember, so I am passing them on to you today: …