You might be wondering what lessons from the plains of Africa could possibly be relevant to you and your organization! Well, I believe in making every experience a learning experience. If you pay attention, business, leadership and success lessons can be learned in the most unlikely places. You might just be surprised by what can …
We are in a series discussing and learning from the recently published book titled Great Leaders Grow: Becoming a Leader for Life. The book, authored by Ken Blanchard and Mark Miller is available wherever best selling books are sold. The book is directly applicable to any person who desires to become a more effective healthcare leader. …
We are in a series discussing and learning from the recently published book titled Great Leaders Grow: Becoming a Leader for Life. The book, authored by Ken Blanchard and Mark Miller is available wherever best selling books are sold. The book is directly applicable to any person who desires to become a more effective healthcare leader. …
As a healthcare leader, you encounter numerous ‘roadblocks’ as you lead your team forward. Roadblocks, obstacles, hurdles, challenges, setbacks – whatever form in which they come, they can be extremely frustrating and time consuming. Roadblocks are a fact of life and leadership and are often unavoidable. We may not be able to …
A recent issue of The Modern Servant Leader blog (http://modernservantleader.com) featured an article by Benjamin Lichtenwalner asking readers to think about whether they are a climber or a contributor. This is an excellent question worthy of careful thought, conclusions and appropriate actions! Which are you, a climber or a contributor? The honest truth will …
We are in a series discussing and learning from the recently published book titled Great Leaders Grow: Becoming a Leader for Life. The book, authored by Ken Blanchard and Mark Miller is available wherever best selling books are sold. The book is directly applicable to any person who desires to become a more effective healthcare leader. …
I have always been a people watcher. Not in an inappropriate way – I simply like to spend my time in a crowd noticing the details of that crowd. Whether sitting in my favorite coffee shop, strolling through a museum, or relaxing in a park, I keep my eyes open for interesting people. It might …
We are in a series discussing and learning from the recently published book titled Great Leaders Grow: Becoming a Leader for Life. The book, authored by Ken Blanchard and Mark Miller is available wherever best selling books are sold. I encourage you to purchase a copy and join our discussion and learning. The book is directly applicable …
Inspiration is more than motivation. Inspiration is greater and more powerful than motivation. A person can be motivated by a number of factors. Fear is a common motivator, and so is money or other rewards. Guilt, or a sense of duty or obligation can also be a motivator. Inspiration, however, is birthed from …
For the next several articles in this column, we will study and learn from the recently published book by Ken Blanchard and Mark Miller titled, Great Leaders Grow: Becoming a Leader for Life. The book is published by Berrett-Koehler Publications and is available wherever best selling books are sold. I encourage you to purchase a copy …
Human beings are relational creatures; we thrive on interaction and attention, and because of our relationship-focused tendencies, we are easily influenced by those with whom we interact. Regardless of how good or bad the influence of our friends, family and colleagues may be, the fact remains that the influence exists, and it effects us …
An article written by Michael Hess for CBS Money Watch serves as a reminder that customer service really is not customer service when done begrudgingly. In the article, If You Do Something For A Customer, Do It Happily, Hess relates a story about a very poor customer service experience that could have been completely different had …
The February 2013 issue of Inc. Magazine reminds all leaders, including healthcare leaders, of important leadership principles. In a brief article titled The Overachiever’s Playbook, Inc.com columnist Jeff Haden reminds leaders that, “The most successful people in business approach work differently. They don’t just work harder; they work smarter.” “They don’t create backup plans. Backup …
I have long admired the leadership and wisdom of General Colin Powell. I had the privilege several years ago to spend about thirty minutes alone with the General, and my positive perception and respect for him did not diminish one bit – in fact, it increased exponentially! Here is a man who not only possesses …
Bob Chrampanis, my wonderful friend who flies his boss around the USA in a 40 million dollar private jet, and who reads even more books than I do, gave me a great book tip recently. Captain Bob, as we call him, walked into “our” Starbucks recently, and greeted me saying, “Dan, I’ve got a book …
Gratitude is a truly refreshing sentiment. We all enjoy being the recipients of genuine gratitude – it feels good to be recognized and appreciated! But more than receiving gratitude, I think nothing does the soul more good than feeling and expressing heartfelt thankfulness. Think about it, when we are truly grateful toward others, when we …
Joel Allison, President and CEO of Baylor Health Care System based in Dallas, Texas, had an immediate and truly sincere response to a question I asked him during a recent in-depth interview. The question was, “What do you consider to be your most important accomplishment during your 12 years as President and CEO of Baylor?” …
Every leader receives critique. Some leaders appreciate it, some dread it, and some resent it – but every good leader needs it. In order to truly achieve leadership excellence, you need to learn, grow, mature, develop, and improve as a leader, and one of the best tools for accomplishing this is critique. Without …
I recently wrote down something Michael Hyatt said and with which I absolutely agree: “There is no failure unless I quit.” I’ve written on this topic several times, including an article just a few months ago titled The True Definition of Failure, but I believe in this concept so strongly that I can’t help but revisit it, particularly …
“As you grow older, you will discover that you have two hands, one for helping yourself, the other for helping others.” ~ Audrey Hepburn This week I am reminded of and moved by this truth in action. In the midst of tragedy, thousands of ordinary people across the nation have reached out in simple …