I recently conducted and filmed a live one-hour interview with Mary Ellen Doyle, Corporate Vice President for Nursing Operations at Scripps Health.
Doyle is not only a highly successful veteran of senior healthcare leadership positions, she is passionate and totally committed to her work and mission.
In response to one of my questions during the interview, Doyle said the following:
“I’m a firm believer that as a leader, the people around you watch your behavior. So consistency in behavior, nonjudgmental behavior, is really important as a leader. One of the things that I purposefully do is I never criticize in public. That doesn’t mean that I don’t give constructive feedback. My job is to understand each individual, understand their unique talents, and help them develop those unique talents, whatever they may be.”
I couldn’t agree more. In my writing and speaking across America I consistently advocate that we all should:
- Value behavior and actions over words.
- Maintain, leverage, and even celebrate our uniquenesses, as opposed to conforming to the crowd.
- Focus on and leverage our unique strengths while pretty much forgetting about weaknesses (unless there is a fatal flaw).
- Be an inspirational leader—engage, inspire, empower!
For every leader (and I believe everyone is a leader!) our job is to “understand each individual, understand their unique talents, and help them develop those unique talents, whatever they may be.”
For more excellent insights from Mary Ellen Doyle and other superb leaders, visit americashealthcareleaders.com to watch exclusive interview segments—available for absolutely no cost or obligation.
